The participant from Chile asked for a withdrawal lower than two weeks ahead of submitting this grievance. The payment hasn’t been processed yet. The complaint was rejected because the participant did not reply to our messages and thoughts.
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The participant from Chile is seeking support about a withdrawal request that the online On line casino are unable to at the moment fulfil as a consequence of payment process constraints. Despite the fact that we assumed that The problem were settled, without a affirmation through the player, we were being compelled to reject this complaint.
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soon after some backwards and forwards communication plus the mediation in the issues crew, the casino experienced processed and credited each of the player's asked for withdrawals to her account. The participant had verified the receipt of her winnings but had expressed her dissatisfaction Together with the hold off and installment payment approach. The issue had eventually been fixed, and the criticism were marked as 'settled' while in the program.
The player from India experienced knowledgeable a delay in his withdrawal, claiming that a month experienced passed because he requested his money. His withdrawal ask for had been repeatedly cancelled after a week. The winnings website had been accrued with no an Lively bonus. The On line casino experienced responded by correctly processing and crediting the payout of 3,000 INR towards the player's account.
The player from Chile had been watching for a withdrawal for under two months. sadly, his payout hadn’t been obtained at that point.
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